Frequently Asked Questions

Below is a list of the most frequently asked questions about our online boutique:

Can I send a gift abroad?

For shipments outside of Italy, please contact us at shop@covamilano.com

POUR ALL COMMANDES IN FRANCE SVP CONTACTER INFO@COVAPARIS.COM

FOR ALL ORDERS REQUESTS IN FRANCE PLEASE CONTACT INFO@COVAPARIS.COM

Can I buy a gift online and ship it to Italy?

Of course, you need to select the desired product and complete the checkout. There is no minimum order.

Can I collect a product from the Milan store, Via Montenapoleone 8?

You can select the collection option for a selection of products. An email will inform you when your choice is available (usually 1-2 working days after order confirmation).

What payment methods do you accept?

Our boutique accepts the most common credit cards. It is necessary to complete the order by clicking on the "Check-out" button. If you prefer to complete the payment via Paypal, Apple Pay or Google Pay, follow the instructions instructions when ordering.

How are shipping costs calculated?

Shipping costs are calculated during checkout after entering the shipping address. Attention: in the city of Milan, collection at our office will be available, delivery by our staff in 1-2 working days, or shipping by courier in 3-5 days.

Can I include a greeting card?

Sure, you can add greeting cards to your "My Cart" page.

Can I select the date of receipt of the product?

By completing your order online, you will be able to take advantage of our shipping service a few days after receiving the order confirmation email (indicated during check out). To select a later date, please indicate the desired date on the "My Cart" page in the box available for inserting the greeting card and we will do our best to send the package on time.